Terms of Service
Free CBD Delivery
Free delivery for CBD and St Kilda Road Precinct for catering orders over $40 otherwise a $10.00 delivery fee may apply.
Elizabeth Andrews delivers to your door between 7.00am and 5.30pm weekdays. Deliveries or pickups required outside these hours will be subject to an additional charge. Weekend delivery times and fees are available on application.
Terms Of Trade
Corporate Catering – Net 7 days from end of the month.
GST & ABN
The prices quoted are inclusive of all applicable GST charges.
Elizabeth Andrews Pty Ltd ABN is 57757295287
We always try to accommodate changes in catering numbers. Small office catering changes must be lodged by 4.00pm the day prior to the order.
Cancellation charges will apply when your catering requirements have been confirmed verbally or in writing and where costs have been incurred in regards to food, labour or other services.
Cancellations to be received by.
Up to 20 people – by 4.00pm the business day before
20 to 50 people – 2 business days prior
50 or more people – 5 business days prior
Full staff charges may apply if staff are cancelled within 1 business day prior.
On Time Delivery Guarantee
If we are late simply call us to let us know within the hour after the due time and we will credit your order.
– Orders placed by 4pm the day prior
– Office catering orders under $1,000
– Hot food being delivered hot requires a 10 minute window
– Does not apply when delays are caused by building access or major traffic delays such as a street marches or metro tunnelling.
In these circumstances we will call you to keep you informed.
All prices are correct at time of printing and are quoted on current costs.
These may vary from time to time. Due to seasonal or supplier shortages Elizabeth Andrews reserves the right to alter or adapt menus or services.
For your convenience the following payment options are accepted:
Company cheque VISA, MasterCard, AMEX and Diners Club EFT (conditions apply)
Same Day Orders
Our team is available to assist you and as a result we will make every effort to provide catering for last minute orders.
So we can give you a fast and confident response when you call, we will put you on hold and check with the kitchen for product and delivery availability.
A $10.00 fee applies to same day orders to cover the individualised food preparation and changes to delivery runs.
Lost Or Broken Equipment
Any lost or broken equipment will be charged at replacement cost.