FREE CBD DELIVERY
Free delivery for CBD and St Kilda Road Precinct for catering orders over $60 per delivery otherwise a $10.00 delivery fee may apply.
*Weekend delivery fees are available on application.

ORDER CONFIRMATION
Orders placed via the internet, email or fax are not confirmed until an EA customer service member confirms the order with you via phone or email. Once confirmed an email of the order will be sent to the customer. Any omissions, errors or discrepancies must be notified to EA prior to the delivery of the order or the full charge will apply for all product.
Please read all confirmations carefully.

DELIVERY TIMES
Elizabeth Andrews delivers to your door between 7.00am and 5.30pm weekdays. Deliveries or pickups required outside these hours will be subject to an additional charge. *Weekend delivery times and fees are available on application.

TERMS OF TRADE
Corporate Catering – Net 7 days from end of the month Functions & Events – 7 days from the date of invoice

GST
The prices quoted are inclusive of all applicable GST charges.

ORDER ALTERATIONS
We always try to accommodate changes in catering numbers. For Corporate orders any changes or cancellations must be lodged by 4.00pm the day prior to the order.

PRICING FLUCTUATIONS
All prices are correct at time of printing and are quoted on current costs. These may vary at any time. Due to seasonal or supplier shortages Elizabeth Andrews reserve the right to alter or adapt menus or services.

PAYMENT
For your convenience the following payment options are accepted:
Company cheque
VISA, MasterCard, AMEX and Diners Club
Cash on Delivery
EFT (conditions apply)

SAME DAY ORDERS
Our team is available to assist you and as a result we will make every effort to provide catering for last minute orders. Certain menu items do require a minimum of 24 hours notice. A $10.00 fee applies to same day orders.

CANCELLATION
Cancellation charges will apply when your catering requirements have been confirmed verbally or in writing where costs have been incurred in regards to food, labour or other services.

Up to 20 people - by 4.00pm the business day before 20 to 50 people - 2 business days prior 50 or more people - see separate terms and conditions for functions & events

Full staff charges may apply ~ if staff are cancelled within 1 business day prior to your event.

LOST OR BROKEN EQUIPMENT
Any lost or broken equipment will be charged at replacement cost.

FUNCTION & EVENTS
All functions booked over the value of $4000 require a 10% deposit for confirmation.
The deposit is non refundable if the function is cancelled within 7 working days of the function date.
Large functions (not corporate catering) requested and booked within 48 hours of the function date will incur a 10% surcharge.
For further terms and conditions pertaining to your event refer to the document titled ‘Functions & Events’ terms within your quotation.